Frequestly Asked Questions

How long does it take to repair a TV?
Most sets can be repaired the same day or next day. It may take longer if we have to diagnose an uncommon problem (like problems caused by pests or power surges). Also, if parts are not found in the area, ground shipping from the most common distributors can take 4-5 business days.

What information do I need to get a phone or email estimate?
We need as much information as possible. The minimum information we need is Make (Sony, RCA, etc.), Model and/or Chassis (should be on the back cover), TV type (CRT, CRT big screen, DLP, LCD, LCD projection, Plasma) and the problem it is having.
Other information that can help is Manufacture Date (back cover).

How can you give an estimate without checking the TV?
Just like with cars, all the same models typically have the same problems. We look up the model # on our repair database to see if there is a common problem for your TV model that matches the symptoms you are experiencing. About 7 out of 10 problems we see in the shop are common problems.

Can I repair my own Plasma TV?
We do not advice a consumer to try to fix a Plasma TV on their own. As this video shows, it takes years of practice and many hours of technical training.

Give us a call today for Free Estimate or any other questions and concerns that you may have. We look forward to serve you soon.